Customer Introduction
Ningbo Fujia Industrial Co., Ltd., with the stock code 603219, has its headquarters, like a dazzling pearl, firmly located in Yuyao City, Zhejiang Province, a land full of vitality and opportunities. The company has been deeply involved in the production field, focusing on the manufacturing of vacuum cleaners and smart household appliances.
In the manufacturing landscape of Zhejiang Province, Ningbo Fujia Industrial Co., Ltd. is undoubtedly a standout among large-scale, key export-oriented vacuum cleaner manufacturers. It has not only been awarded the highly prestigious title of a national high-tech enterprise but also possesses a comprehensive and standardized design and production management system. This system is like a set of precise gears, with each part closely coordinated to ensure the efficiency and stability of the production process.
In terms of production capacity, the company has reached the international advanced technological level and possesses a strong capability for large - scale production of vacuum cleaners and smart home appliances. The vacuum cleaners it produces are highly diverse, covering six major series including upright, canister with dust bags, canister with dust cups, handheld, barrel - shaped, and mop - type ones, with nearly a hundred different models, just like a huge vacuum cleaner family.In addition, the company keeps up with the technological trend and actively engages in the R & D and production of smart home appliances such as robot vacuum cleaners, continuously meeting the increasingly diversified needs of consumers.
Project requirements
Ningbo Fujia Industry Co., Ltd. is a typical discrete manufacturing enterprise. It is like a huge and complex industrial jigsaw puzzle, covering almost all the production elements of the discrete manufacturing industry. Inside the company, there are multiple workshops such as injection - molding, motor, SMT, and assembly workshops. Each workshop is like an independent small kingdom, with its own unique production mode and operating rules.Moreover, the company has expanded its business overseas and established overseas factories in places like Vietnam, further expanding its production scale and market influence. According to statistics, the company's sales reached 2.601 billion yuan in 2021. This remarkable achievement fully demonstrates the company's strong competitiveness in the market.
However, such a complex production layout and large - scale business operations have brought huge challenges to the construction of the QMS system. Since the production models of various workshops such as injection molding, motor manufacturing, SMT (Surface Mount Technology), and assembly are completely different, and quality control personnel in each workshop work independently, it is necessary to effectively isolate quality data at the workshop level.Nevertheless, the company's management hopes to comprehensively understand the quality status of factories in different locations and various workshops, just like a commander in full control of the overall situation. This requires that the same set of QMS system must have strong compatibility and adaptability, capable of meeting the requirements of different production processes such as injection molding, motor assembly, SMT, and vacuum cleaner assembly on the production line in multiple quality control processes, including incoming inspection, initial process inspection, patrol inspection, and outgoing inspection.
Middle - level quality management personnel also have their own demands. They hope to effectively manage the work execution and progress of quality personnel, just like a strict coach who always keeps an eye on the training status of team members. At the same time, they urgently need to quickly obtain daily work reports and the reports required for quality improvement so as to detect problems in a timely manner and take corresponding measures.In addition, the company has tens of thousands of materials, and it is necessary to conduct regular/quantitative material inspections, RoHs tests, life - span tests and other work on these materials. Middle - level quality management personnel need the system to remind and effectively manage these tasks to ensure that all inspection work is not overlooked.
Specifically in the actual inspection work, more than a dozen IQC inspectors have to handle the inspection tasks of nearly 2,000 batches of raw materials sent by suppliers every day, with an average of each inspector checking over 100 batches per day. Production inspectors are responsible for the first - article inspection of dozens of assembly lines and over 200 injection molding machines. Moreover, each production line/injection molding machine requires a process inspection every two hours, and the injection molding machines operate 24 hours a day, seven days a week. Thousands of inspection data sheets are generated every day. Therefore, it is particularly important to conduct batch - combined inspections on inspection batches and achieve rapid entry of on - site inspection data, which is directly related to the efficiency and quality of the inspection work.
Implementation content
The QMS system provides Ningbo Fujia with a highly configurable productized software platform. This platform is like a versatile toolbox, allowing users to customize the configuration according to their own needs. Through simple settings, the standard QMS software can meet the diverse needs of different workshops, different processes, and different users at Fujia, successfully achieving the goal of building Fujia's digital quality platform.
The implementation of this QMS system is rich and diverse, covering multiple aspects such as Incoming Quality Control (IQC), In - Process Quality Control (IPQC), Outgoing Quality Control (OQC), periodic tests, Non - Conforming Product Handling (NCR), Corrective and Preventive Actions (CAPA), customer complaint management, and quality audits (Audit).Meanwhile, the system has been integrated with existing systems such as Kingdee ERP, Fanwei OA, and document control systems, forming a complete closed - loop for quality management business. It's like building a solid bridge that connects all the systems together. This enables the sharing and circulation of information, thereby improving the efficiency and accuracy of quality management.
In actual operation, on - site inspectors can quickly enter quality data in the APP through mobile terminals such as handheld PDAs or tablets. This method is like equipping inspectors with a highly efficient weapon, which greatly improves the convenience and efficiency of their work. Moreover, the system can automatically assign inspection tasks through rule settings and track the execution status in real - time. This is like an intelligent dispatcher that can reasonably arrange work and ensure that all inspection tasks are completed on time.
In addition, the QMS system also perfectly covers the quality-related business requirements put forward by Fujia, such as batch combined inspection and skip inspection. It is like a considerate housekeeper, capable of meeting all kinds of personalized needs of users and providing all-round support for Fujia's quality management work.
Currently, all quality management operations of Fujia Company (including its factory in Vietnam) have been fully transferred to the QMS digital platform. This platform is like a huge treasure trove, accumulating a vast amount of quality data. These data provide precise data - based guidance for the targeted improvement of product and supply management. Meanwhile, they also offer more quality - related data support for upstream R & D and design, which helps the company continuously enhance the quality and competitiveness of its products.
Project effectiveness
The implementation of the QMS system has brought remarkable results to Ningbo Fujia. Through the method of batch - combined inspection, while ensuring the effectiveness of inspection, the inspection efficiency has been greatly improved. It's like installing an accelerator for the inspection work, making the work rhythm more compact and efficient. This not only reduces the workload of inspectors, but also enables them to devote more energy to more valuable work.
The system effectively manages the periodic inspections of materials, service life, RoHS compliance, etc., eliminating the risk of missed inspections and the associated quality risks. It's like adding a strong protective net to product quality, ensuring the safety and reliability of the products.
With the system's powerful data analysis capabilities, the company can quickly identify raw materials and suppliers with serious problems and unstable quality. It's like having a pair of sharp eyes that can precisely pinpoint the problems, providing strong support for the company's supply chain management.
In terms of supplier management and control, the system has implemented a direct, transparent, and efficient management model. The company can understand the performance of suppliers in real - time and take corresponding measures promptly to ensure that suppliers can provide high - quality raw materials and services.
Inspection tasks will be automatically distributed to the corresponding inspection supervisors according to the material attributes. This intelligent distribution method has significantly improved the inspection efficiency. It's like a precise courier, capable of delivering tasks to the right people without any errors.
The system can conduct real - time quality statistical analysis and generate statistical results and charts with a single click. It's like an intelligent analyst that can quickly provide valuable information to the company and assist it in making scientific decisions.
The vast amount of quality data accumulated by the system provides data references for the design of new products, resulting in a significant improvement in both the technical indicators and quality levels of the products. It's like providing a precise ruler for R & D personnel, enabling them to design higher - quality products.
In terms of the product pricing strategy, the system takes into account the factors of product quality and cost, making the price setting more reasonable. It's like a shrewd financial planner, which can help the company maximize economic benefits on the premise of ensuring product quality.
The high - level integration of various systems has created a unified large - scale quality platform. It's like connecting scattered small islands into an intact continent. This integration enables information sharing and collaborative work, and improves the company's overall operational efficiency and management level.