Analysis of business pain points
Pain points of meeting information requirements
In the daily operations of an enterprise, various types of meetings are frequently held, such as daily morning meetings, weekly Monday regular meetings, and monthly summary meetings. At these meetings, management and relevant personnel urgently need to access key quality information. For instance, they want to quickly know about the quality issues that occurred yesterday, in the past week, or in the past month.These quality issues can be further classified into multiple types. Take appearance issues, which may involve scratches on the product surface, uneven color, etc. Safety regulation issues are about whether the product complies with safety standards, which is the basic requirement for a product to enter the market. As for dimensional issues, it is necessary to clarify which specific dimension has a deviation, such as length, width, or height. Regarding functional issues, it is essential to determine what function of the product has malfunctioned, for example, a certain operating function of an electronic device fails to work.
Meanwhile, it is also crucial to know where the problem occurs. Analysis can be carried out from multiple dimensions such as materials, suppliers, work orders, production lines, processes, work teams, machines, molds, and mold cavities. Only by knowing where the problem lies can we accurately identify the responsible party and the root cause of the problem.In addition, it is necessary to keep track of how the problems are handled, including the number of returns, concessionary acceptances, reworks, repairs, and scrap items, as well as their respective proportions. Moreover, attention should be paid to whether the problems have been rectified, what the progress of the rectification is, and whether the issues have been closed. This is of great significance for the continuous improvement of product quality.
Pain points of the overall report requirements for leaders
Leaders need comprehensive reports to understand the risk points across the entire quality landscape. The pass rates of different suppliers, production lines, processes, and materials, as well as the batch pass rates and PPM (defects per million), change over time. By observing the changing trends of these data, leaders can promptly identify potential quality risks, adjust supplier strategies, or optimize the production process.
Whether there have been quality issues with key characteristics and important characteristics, as well as the fluctuation range of their measured values, are also the key concerns of the leadership. These characteristics directly affect the performance and quality of the products. Monitoring and analyzing them can ensure that the products always meet the standard requirements. In addition, process capability analysis can evaluate the stability and capability of the production process, helping enterprises identify potential problems in the production process.
Address the pain points in external reviews and reports
When customers come for factory audits or when it's necessary to report to leaders, how to quickly respond to various quality issues is a difficult problem. On the one hand, it's necessary to be able to quickly search for a certain inspection document, as well as its corresponding non - conforming product handling document and corrective and preventive action document. This requires an efficient information retrieval system. On the other hand, data statistics are usually carried out on a natural - monthly basis. However, if customers want to know the data for a non - natural month, how to quickly provide it is also a challenge. Otherwise, it may affect the customers' trust in the enterprise.
Pain points in the efficiency of internal quality meetings
Internal quality meetings often get stuck in a cycle of holding meetings, collecting data, holding more meetings, and collecting more data, resulting in low efficiency. To improve the efficiency of these meetings, it is necessary to be able to conduct real - time queries and obtain immediate results, making the meetings more focused and productive.
Pain points in on - site audits of suppliers
When an SQE (Supplier Quality Engineer) conducts an on - site audit at a supplier, they need to quickly identify the supplier's quality issues. Without effective tools and data support, it is difficult to accurately detect problems within a short period, which in turn affects the effectiveness and efficiency of the audit.
Detailed description of the solution
Report version solution
The report version solution provides enterprises with an efficient way to analyze quality data. First, after setting the format, quality reports can be generated. Such reports can clarify the main responsibilities of various departments and personnel, which is helpful for in - depth analysis of the causes of problems, thereby avoiding the recurrence of problems.
This solution is highly flexible. Users can freely select chart types, such as bar charts, line charts, pie charts, etc., to intuitively display different data relationships. The objects to be evaluated can be suppliers, production lines, processes, etc. The inspection items can be selected according to actual needs, and the analysis period can also be freely set. With the one - click charting function, the required charts can be quickly generated, saving time and effort.
In addition, users can also subscribe to quality reports on demand according to their job responsibilities to create a personalized monitoring desktop. In this way, each user can focus on specific quality data according to their own work priorities, thereby improving work efficiency.
Kanban screen mirroring solution
The kanban screen projection solution is to project and display the above-generated reports on the large screen in the workshop. By setting multi - dimensional filtering and analysis conditions, employees in different positions can focus on the data they need. For example, production staff can pay attention to the quality data of the production line, while quality management personnel can focus on the overall quality indicators. At the same time, the timed refresh function can ensure the real - time nature of the data, enabling employees to keep abreast of the latest quality situation in a timely manner, so as to better guide production and management work.
