Looking at enterprise management from the fall of the Qin Dynasty: Only by taking into account the interests of all parties can the system "come alive".

  

A line from an anime, tearing open another layer of the veil over the fall of the Qin Dynasty

  When accompanying my child to watch the third season of *The Legend of Qin*, I was glued to the sofa by a certain scene. Yan Dan, the leader of the Mohist School, rammed through Meng Tian's Golden Fire Cavalry with a mechanical beast. The surviving soldiers of the Xiang clan were huddled behind the broken wall of Chen City. Xiang Yu's knuckles gripping the Overlord's Spear turned white, and Yu Ji was holding the wounded Xiang Liang in her arms, with her tears hitting the bluestone slabs. Meng Tian was sitting on his black horse at the front of the formation, his dark cloak fluttering. Just as he was about to give the order to shoot arrows, suddenly a streak of sword light flashed: Gao Jianli, a swordsman of the Mohist School, blocked in front of the horse, pointing his zhu - shaped sword at Meng Tian's throat and shouting in a sharp voice, "Can you fight against the Hundred Schools of Thought?!"

  The camera pans across the surrounding crowd: The old man selling baked cakes tightens his spatula; the Confucian scholar carrying a bamboo bookcase stuffs the bamboo slips deeper into his bosom; even the begging children by the roadside pick up stones. These people are not the "docile subjects" of the Qin Dynasty, but the "remaining descendants" of the various schools of thought in the pre-Qin period. There is no fear in their eyes, only the kindled light of demanding an explanation.

  In that instant, I suddenly understood: The conclusion in history textbooks that "the Qin Dynasty perished due to tyranny" is like a piece of paper stuck on the window, which was punctured by this sentence. Meng Tian's army could conquer the six states and drive back the Xiongnu, but it couldn't eliminate the "Hundred Schools of Thought" — those "resistance genes" hidden in the streets, barracks, and bamboo slips.

  

The Dominance of Legalism: The "Strangling Noose" for the Hundred Schools of Thought

  In the rise of the Qin State, Legalism was the "engine" —— Shang Yang's reform transformed the Qin State from a small border state into a powerful and fierce army, and Han Feizi's "Five Vermin" provided the Qin State with the theoretical weapon for "unifying the world". However, this weapon targeted the very foundation of the survival of all non-Legalist groups:

  Scholars (Confucianists): They were originally the "think tanks" of the feudal lords. Confucius traveled around the states, Mencius met King Hui of Liang, and even Xunzi was received by King Zhao of Qin. However, the Legalists said that "Confucianists disrupt the law with their literature". The Confucianists advocated "governance by rites" and "benevolence", which fundamentally conflicted with the Legalists' logic of "governance by law" and "severe punishment for minor crimes". After the unification of Qin, the "Six Classics" of Confucianism were burned, and the Confucian scholars were sent to the frontiers to build the Great Wall. They even had their status as "scholars" deprived.

  Rhetoricians (Strategists): Zhang Yi and Su Qin were once so influential that "the feudal lords would tremble in fear when they got angry". However, after the Qin Dynasty unified the country, "there were no more feudal lords to persuade", and the art of vertical and horizontal alliances became "useless". The retainers of Lord Xinling scattered among the common people and made a living by teaching children to read. They still mumbled about "the kindness of Lord Wei". Zhang Liang sold all his property to hire an assassin to assassinate the king of Qin. It was not "opportunism" but "revenge" - Qin had cut off his way as a "Strategist".

  Swordsmen (Rangers/Mohists): The Mohist School, based on the principle of "universal love and non-aggression", took root among the middle and lower classes. The southern Mohists helped the people in Wu and Yue build dikes; the eastern Mohists united the remnants of the six states; the western Mohists infiltrated the Qin army. Among the troops of the peasant uprising at the end of the Qin Dynasty, many people carried copper talismans (orders from the Mohist leader) engraved with "universal love". They would rather follow Chen Sheng to face beheading than fight for the Qin Dynasty. The western Mohists had long sown the seeds of "opposing harsh laws" in the hearts of the Qin soldiers.

  Businessmen and artisans: A big merchant like Lü Buwei was once able to "invest in a monarch". However, the State of Qin emphasized agriculture and restricted commerce. Merchants were not allowed to wear silk fabrics or ride in carriages, and their properties could be "confiscated". The merchants in Luoyang secretly held a banquet for Lü Buwei's death. It was not an act of "mourning" but an act of "venting" — since the State of Qin deprived them of the qualification to become "wealthy", they would deprive the State of Qin of the "empire".

  The consequence of the Legalist school dominating is not "unifying the world," but "making enemies across the world." The swords and spears of the Qin Dynasty could conquer the land, but they could not conquer the hatred of "the oppressed."

  

Survivors of the Six States: The "Retreat for Survival" Cut Off

  Another fatal mistake of the Qin Dynasty was cutting off the "way out" for the "losers".

  During the Warring States period, there was still an "escape route" even if a state was destroyed. After the State of Yu was conquered, Baili Xi could go to the State of Qin and become its prime minister; after the State of Chen perished, Confucius could go to the State of Wei and serve as a high - ranking official. However, after the unification by the Qin Dynasty:

  - The monarchs of the six states were either killed (Han Wang'an and Wei Wangjia) or exiled (Zhao Wangqian and Qi Wang Tian Jian). Their ministers became "homeless dogs" — Zhang Liang sold his property to assassinate the king of Qin, and Li Yiji carried a sword to join Liu Bang. Both were acts of "revenge": Qin destroyed their "aristocratic" status, and they wanted to destroy Qin's "empire".

  - What's even more severe is the "calamity of texts and classics" —— After the Qin Dynasty unified the country, it used the small seal script and burned the classics written in the scripts of the six other states. The descendants of Confucius hid The Book of Documents in the wall, and it was not discovered until the Han Dynasty. The Confucian scholars would rather be buried alive than hand over their books. This is not "stubbornness" but "protection" —— The classics were their "means of earning a living through knowledge" and the dignity of the "scholarly elite".

  Can you imagine? A Confucian scholar has been reading The Book of Songs for twenty years and is suddenly told that "this book is a pernicious influence"; a merchant has made money all his life and suddenly isn't allowed to wear silk fabrics; a knight-errant has practiced swordsmanship for ten years and is suddenly told that "you are a 'pest'". Can they not hate? Can they not want to take revenge?

  During the uprising of Chen Sheng and Wu Guang, Li Yiji said, "I'll help you capture Chenliu." It was not about "taking refuge" but "seeking revenge" — the Qin Dynasty burned his books, and he wanted the Qin to know: "You cut off my way out, and I'll take away your empire."

  

The essence of the Qin system: A "civilization on sand" built upon brute force

  While researching, a terrible thought suddenly popped into my mind: If I were Emperor Qin Shi Huang, I wouldn't dare to sleep through the night at all.

  The ruling system of the Qin Dynasty was like "a pile of building blocks stacked with swords and spears" - glued together with harsh laws and regulations, without "flexibility" and without "buffers".

  - The law must be enforced regardless of right or wrong: Those who are late shall be beheaded. Even if you are late due to heavy rain and rising waters, even if you are a peasant conscripted to guard the border, you will still face death.

  - The "blind obedience to superiors" in the bureaucratic system: The county magistrate obeys the prefect, the prefect obeys the prime minister, and the prime minister obeys the emperor. Even if the emperor wants to "bury Confucian scholars alive", it will be carried out efficiently.

  - The common people have no "right to speak": They are not allowed to say "the laws are too strict" or "the corvée labor is too heavy". Otherwise, they will be charged with "slandering the court" and sentenced to be beheaded at the waist.

  Such a system is like a sandcastle - it looks solid but will fall apart at the first gust of wind.

  - The 500,000-strong southern army (under Zhao Tuo) blocked the passages in the Nanling Mountains, saying, "The Qin Dynasty is tyrannical. We won't go back."

  - The 300,000-strong northern army (under Wang Li) rushed to the rescue of Xianyang. It took them three months, and half of the soldiers deserted – not because they "feared battle" but because they "didn't want to fight for the Qin Dynasty".

  Why did the old Qin people abandon the Qin State? Because the policies of the Qin State "forgot the roots": in the past, soldiers could obtain land and titles of nobility if they won battles. After the unification, they had to build the Great Wall and guard the frontiers without any rewards, only facing "death". Their hearts grew cold, so they rebelled.

  

From the fall of the Qin Dynasty to enterprise management: Balance is the life of a system

  The tragedy of the Qin Dynasty cannot be simply summarized by the term "tyrannical rule." It is an inevitable consequence of "system imbalance" – this point is equally poignant when applied to enterprises.

  I've been involved in system management for several years. The most frequently heard statement is: "Quality management is the 'top priority', and other departments should make way." But have you ever thought about this:

  - The Operations Department needs to balance "Quality, Cost, and Delivery (QCD)". If the Quality Management Department forcibly enforces "zero defects", resulting in a 30% increase in costs, can the Operations Department not object?

  - The Finance Department needs to control costs. If the Quality Management Department requires "full inspection for each batch", which causes the financial performance to fail to meet the standards, can the Finance Department not resist?

  - The marketing department has to keep up with the pace. If the quality management department requires "three - month verification for new products", which causes them to miss the peak season, can the marketing department not curse?

  An enterprise's system is like an "ecosystem" - customers, shareholders, employees, and suppliers, and each role has its own demands. You can't use "quality management" as a "knife" to suppress other departments as if they were the "hundred schools of thought" - the "suppression" of the Qin Dynasty led to "rapid extinction"; the "suppression" in an enterprise leads to "formalization of the system".

  The BE manager (Business Operations) of my previous company told me, "Establishing a system is not about 'applying standards'; it's about 'balancing requirements'." For example, when implementing ISO9001, it's not about modifying processes according to the standard, but asking, "Operations require efficiency, finance requires cost control, and the market requires a certain pace - how can we integrate these into the processes?" For instance, changing from "100% inspection" to "sampling + traceability" can ensure quality while reducing costs; changing from "verification" to "parallel processing" can ensure safety while keeping up with the market.

  

A system obsessed with quick success and immediate benefits: Repeating the mistake of "cutting the feet to fit the shoes"

  Now many enterprises are implementing management systems, just like "catching a train" - building the system in 3 months and obtaining the certificate in 1 year. The results are as follows:

  - Forcing to change the process to obtain the certificate: Employees have to fill out five forms for reimbursement and get the leave applications signed by three managers, which makes them complain a lot.

  - Making "false records" to meet the standards: Training records are fabricated, audit records are copied, and the system becomes a "mere formality".

  - After obtaining the certificate, the processes are stored in the computer. Everyone just goes on as usual, and the system is just a "joke on the wall".

  This is very similar to the Qin Dynasty: For the sake of "unification", it forcibly changed the writing system and laws. As a result, people obeyed on the surface but resisted in their hearts. Enterprises forcibly change processes to "get certificates", and as a result, people cooperate on the surface but are reluctant in their hearts.

  The teacher of the process course said, "Any process is the result of 'elemental game'. If the 'game' among operations, finance, and marketing is not carried out during the process establishment and their demands are not addressed, the 'game' will continue during the implementation - operations will bypass the process, finance will modify the data, and marketing will shorten the verification cycle."

  The end of the Qin Dynasty was a "complete collapse," and the end of an enterprise is "systemic death" - either start over from scratch or remain in a "half - dead" state.

  

Conclusion: Don't be an "Emperor Qin Shi Huang in the enterprise"

  The lesson from the fall of the Qin Dynasty can be summed up in four words: "Balance the interests."

  A country cannot rely solely on the "Legalist" approach. It should also take into account the "rites" of Confucianism, the "love" of Mohism, and the "gentleness" of Taoism. A company cannot rely only on "quality management". It should also consider the "efficiency" of operations, the "cost" of finance, and the "rhythm" of the market.

  Do you think that "suppression" can lead to "high efficiency"? The "high efficiency" of the Qin Dynasty was "rapid demise". Do you think that "cutting the feet to fit the shoes" can help you "get a certificate"? The "certificates" of enterprises are just "jokes on the wall".

  Those working on the system should not be the Qin Shi Huang in the enterprise — don't use standards as a sword and don't treat other departments as the Hundred Schools of Thought. One should learn to balance, learn to play the game and learn to take care of the interests of all parties.

  The life of a system lies not in "standards" but in "balance". If the Qin Dynasty had taken into account various interests, perhaps it wouldn't have perished so soon. If an enterprise can take into account various interests, the system can truly "come to life".